Vivienne Outlet — Green

Since we don´t offer free returns we get these request all the time. Since you didn´t want the shoes and they were not damaged we handled this as a normal return. That means the return shipping is on the customers own expense.
We are sorry that we don´t offer free returns, just returns to a reduced price when you use our UPS or DB Schenker labels. We are a sustainable brand that not only make sustainable shoes in a sustainable way we also try to make everything around as sustainable as possible, such as minimized shipping, recycled materials for our packaging, etc. We hope most of our customers appreciate that. / Ten Points